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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Client Crash -- Graphics to blame?
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Crash
Platform: Windows
Release: 8.5.2
Reproducible: Always

On two new computers (identical) Notes crashes when launched in Standard mode but runs fine in Basic. Support has directed me to SPR BJGY82KTXZ which blames it on a Windows graphics problem. I've tried turning off graphics acceleration and upgrading the drivers. It now takes a few seconds longer to crash but still crashes as soon as the Notes desktop appears.
Support wants to make it Microsoft's problem. Can't see why it isn't IBM's problem. Everything else, including Notes in basic mode, runs fine on these machines.
Windows XP Pro SP3 with Intel integrated graphics. Notes 8.5.2 FP1. All the memory 32 bit Windows can use. No other programs running during testing.
Any ideas or suggestions?


Feedback number DNSR8D9T5P created by ~Juan Opnimarakol on 01/19/2011

Status: Open
Comments:

Client Crash -- Graphics to blame? (~Helga Nonfreeb... 19.Jan.11)
. . Do you have a PMR number? (~Naomi Dwoachek... 20.Jan.11)
. . Follow up (~Helga Nonfreeb... 20.Jan.11)
. . . . Did you get this solved? (~Keiko Minfanap... 22.Mar.11)
. . Can you post latest NSDs on Notes 8... (~Olga Desfooter... 20.Jan.11)
. . . . Same problem with TS 2008 (~Vera Loptoopul... 5.Apr.11)
. . Known issue with windows. (~Cheryl Opfreet... 22.Mar.11)




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